Before the 1990s when no one knew about managed IT services, things blew faster and at a wider scale. People were forced to face longer downtime, costly repairs, hiring or multiple resources according to the need and data loss too. After the introduction of managed IT services, the companies were very thankful for the sorted IT that was properly planned. The organizations would hand over their IT to the MSP on a monthly or annual basis which they would pay, and the MSP would take care of the IT. Once the project would be completed, the MSP would take the final sign-off, and the user and the provider go different ways.
Increased Demand For Managed IT Services.
As time has passed, the requirement for managed IT services has increased. The advancement in technology has made it difficult for the organization to manage IT on their own thus handing it over to an MSP. This also calls for the annual maintenance called AMC or Annual Maintenance Contract, having this makes it easy for the organization to not worry about small or big management issues. According to the reports of MarketsandMarkets, by the end of 2023, an increase of 56% would be seen in the MSP market.
MSPs are hired by small and medium-sized businesses so they can have the benefits of managed services. this way they can focus on making profits for their business and not worry about IT issues or interruptions. Another feather in the cap is AMC or Annual Maintenance Contracts that are given by many MSPs to keep going with the maintenance work.
5 Reasons Why You Should Opt For An AMC
Technology is manmade and it evolves and amplifies regularly. MSP has proved to be a helping hand when it comes to IT management, but the software and hardware used in the maintenance like servers, vxrails, software, hardware devices, and other equipment needs regular checks to keep the work going non-stop.
Maintaining these devices can be a task for organizations and sometimes they don’t even know about the issue. That’s why organizations should have an AMC partner with their MSP provider. Your managed IT services provider partner will be understanding your needs and will maintain the systems accordingly.
The people from the IT know and foresee the troubleshooting issues even before it happens. Ensuring minimum downtime, here are 5 reasons why you should opt for AMC as a business owner.
Experts Handle The Issues
There are certain things that should be left to experts, and these are servicing, maintenance and all things related to IT should be best left to experts. Having the right kind of exposure to IT, the professionals know how to handle certain issues and you won’t be able to manage without them.
You pay the AMC partner so they can handle troubleshooting and other issues and this way you are saving cost and time. The solutions offered by them are given by experienced resources.
24X7 Services
You don’t have to worry about if somethings break or don’t work as your AMC partner will take up the issue. Usually, AMC is around the clock and the partners fix the issue on time to ensure smooth operations and functioning. They also take care of the underlying issues and solve them before they break. This is one of the essential services that is provided by the managed IT services provider for their partners.
Trusting The Experts
Just leave it to the experts; when companies don’t know how to solve the IT issue then get your hands dirty on it? The AMC staff is professional and trained to the best level. They have the right experience in maintaining and troubleshooting and bringing up the solution. The contract binds you and your AMC partner hence the obligation is towards you and to give you the best solution.
Making The Most Of The Partnership
If you think that AMC guys only troubleshoot or solve the issues and move out, then you are wrong. They advise you on how you can maximize the capacity of your systems and make the most out of them. You can count it as a bonus where you are investing in maintenance and are getting valuable awareness and advice on your IT systems and how you can optimize it better.
AMC Is Critical Business Assets
Issues arise and problems too; no matter what comes, the role of AMC is to keep all the IT structures running smoothly. They ensure minimum downtime, the best service, server and client issue solutions, and business continuity. They do not let the business suffer and keep a check on everything. AMC partner helps in business continuity, so things are in motion and smoothly moving ahead. They are like a ship’s captain who is constantly steering for a smooth passage.
It’s important to have a trustworthy and reliable AMC partner like Zindagi Technologies. Sharing your IT requirements and details with a trusted managed IT services provider without the fear of misuse is not a piece of cake for everyone. You will be getting the best resources and experienced team from us. To start your annual AMC, you can message us at +91-9773973971 and can also email us. To be in touch with our latest blogs, follow us on LinkedIn.
Author
Shweta
Senior Executive, S&M
